Access and Inclusion

Two people at a work station in an office
A person using a white cane at a pedestrian crossing

Through our in-house disability and inclusion service, Maven, we seek to break down barriers while creating employment opportunities for people with disability.

Our disability inclusion experts – our Mavens – can work alongside your business to identify and remove the barriers to accessibility and inclusion.

A person in a wheelchair working at a laptop in an office
A person interacting with Maven's virtual agent on a laptop

Our aim is to change the way society views people with disability. 

17.7% of the Australian population identifies as having a disability, with 2.1 million Australians with disability being of working age. This equates to 4.4 million people and almost 1 in every 5 people with a disability.

Maven Inclusion's purpose is to share experiences and ideas which lead to improvements in access and inclusion for every person. 

Why prioritise inclusion?

Becoming more accessible and inclusive brings social and economic benefits to individuals, business and the community.

17.7% of the population or 4.4 million people represent 10% of online spending. With an average of 71% of customers with disability leaving websites that are difficult to navigate 

Also, people with disability are more loyal to brands, yet only 50% are satisfied with their buying experience. More than half (54%) will spend more money in restaurants and stores that have made an effort to be accessible and welcoming. 71% of customers with disability will leave your website if it is difficult to navigate.


Generally speaking, individuals with disability in paid employment are highly committed.

Take fewer sick days

Less likely to look for other work

More productive than other workers


Persons with disabilities will bring alternative perspectives to your team, strengthening your brand and position in the market.

The labour force participation of people with disability has seen limited change over the past decade, sitting at around 48% - compared to 79% for people without disability. 

Bring diversity and unique perceptions

Ensure accessibility is considered

Represent a range of lived experiences

Economic value

Creating accessible products and services can increase the economic value of your business by opening up to 17.7% of the Australian population who live with disability.

Increase your economic value

Disposable income of $54 million

People with disability are loyal to brands

Want to know more?

Contact or (08) 7120 8400 to speak with our access and inclusion experts.

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